A Discord ticketing bot with AI support. Every AI answer comes from a knowledge base you write — your rules, your wiki, your FAQ channel — and shows the passage it was pulled from. If nothing indexed answers the question, it stays silent and hands the ticket to a human instead of guessing. It also does real multilingual support: the knowledge base lives in one language and every ticket translates both ways, not just the interface.

No. A community with no game connected is the normal, fully-supported way to run FiveBot — ticketing, AI answers, moderation and multilingual support all work with zero game configuration. If you do connect a FiveM server later, deeper features (player cards, ban history, purchase checks, live status) switch on automatically; nothing about the base product assumes you have one.

Entry is a paid, bot-only plan with unlimited ticketing and no AI. Starter, Pro and Network add AI answers at increasing volume. Every plan except the trial is a prepaid period — one, three, six or twelve months, discounted the longer you buy — that simply lapses at the end rather than renewing itself. The one exception is the 7-day trial: it carries full AI access and, unlike everything else, converts into a real subscription that keeps charging every period until you cancel it.

Yes — a card is required to start it, and it is one trial per Discord account, not per server. At the end of the 7 days it converts into an auto-renewing subscription automatically; cancel it any time afterwards and the account falls back to ordinary prepaid periods, the same as any other customer. There is no separate confirmation step to remember before the trial ends.

One-click export of transcripts, your knowledge base and your configuration ships on every plan, including the cheapest one — that promise is never behind a paywall. Transcripts are kept permanently and stay searchable rather than being deleted with the channel. `/gdpr export` and `/gdpr delete` work from day one, and every configuration change is written to an audit log.

No — the interface being translated is the easy part every competitor already does. What's actually built here is a knowledge base authored in your own language plus two-way translation inside the ticket itself: a player writes in their language, staff read and answer in theirs, and the player gets the reply back in the language they asked in.

Bans and warns from your admin panel in the ticket, character name, job and grade from ESX or QBCore, Tebex purchase verification, a live server-status embed, and characters you can place in the world and talk to. All of it degrades gracefully — if the panel or the server itself is down, the ticket still opens and simply shows 'data unavailable' instead of blocking anything.

Yes, and one-click export exists specifically so switching is never the risk it is with a bot that keeps nothing: bring your existing rules in as the knowledge base and your transcripts travel with you rather than staying locked in whatever you're leaving.